As UNSW moves towards its vision of becoming Australia’s global university, improving and transforming lives through excellence in research, outstanding education, and a commitment to advancing a just society, it needs world-class technology services and solutions to help support and enable those helping deliver its 2025 strategy and vision. 

ICTS provides client-focused support for the teaching, research, training, and administration needs of UNSW Canberra to support students and staff to achieve academic success and service excellence through technology services. Some of the services available include computing, email, internet, and communication facilities.  

ICTS strongly recommends that staff and students read the 'Acceptable Use of UNSW Information and Communication Technology (ICT) Resources Policy'.  

Contact Us 

T: + 61 2 5114 5678  
E: helpdesk@adfa.edu.au 

Hours of Operation

ICTS operates five days a week, Monday to Friday, and is open from 8am to 5pm (AEST).