Postgraduate Research Support Services
Situated in Australia’s national capital, UNSW Canberra has the best staff to student ratio in Australia, world class facilities and support services. As a student you will have access to the Academy Library, Indoor sports centre, bookshop, coffee shop, bank, prayer room and the Research Student recreation area with a table tennis table. Plus we have a range of support services to help you with every aspect of your study.
Support Services for Postgraduate Research students
Research Student Unit (RSU)
The Research Student Unit is a unit within Student Administration Services, located in Building 111 (Adams Auditorium) providing higher degree research candidates with quality administrative support and enhancing their educational experience at UNSW Canberra. The RSU can assist with enquiries regarding admission, scholarships, enrolment, research candidature, thesis submission and graduation.
New international student should visit our international student support page.
Telephone: +61 2 5114 5000
Ground Floor, Adams Auditorium,
Graduate Research School (GRS)
Free counselling support is available for all currently enrolled UNSW Canberra postgraduate and HDR students. Your student counsellor will listen closely to your concerns and needs, allow for exploration, support new perspectives, provide knowledge, offer strategies, and assist you to resolve or manage your situation. In other words, support is individualised to support students work through challenges, navigate change, and regain balance.
To find out more information and/or to book an appointment, follow this link.
Otherwise, you may email firstname.lastname@example.org or phone +61 2 5114 5239 (and identify yourself as a UNSW Canberra student) with any queries or booking requests. The Civilian Student Counselling Service is located within the Learning and Teaching Group (LTG), Building 14 (opposite ADFA cafe), Level 1 (upstairs – third door on your left).
Equity, Diversity and Inclusion
The Equity, Diversity & Inclusion Office is a highly confidential environment where students are welcome to seek support and discuss options for resolution of concerns about Equity matters, including:
- Advice and referral for students on Equity, Diversity, Inclusion, flexible study and wellbeing matters
- Advice and support for reasonable adjustments
- Management of a range of Equity and Diversity initiatives, projects, events and activities for students
- Co-ordination of UNSW Canberra’s Equity, Diversity and inclusion Committee and Equity plan
- Equity, Diversity and Inclusion training and resources
Daniel O’Neill, Manager Equity, Diversity and Inclusion, is available Monday to Friday to speak confidentially about Equity, Diversity and Inclusion matters, and can also be contacted via email (email@example.com). His office is just opposite the ICTS Helpdesk in Building 14.
UNSW offers a range of support and development services for all students, including:
Information Communication and Technology Services (ICTS)
Information, Communication and Technology Services (ICTS) is the central Information Technology provider for the whole UNSW Canberra campus.
ICTS is a member of the Student and Academic Support Group (SASG) which provides client focused support for the teaching, research, training and administration needs of UNSW Canberra.
Information and Communications and Technology Services is of critical importance to the University in the support of academic enquiry and research, teaching and learning, core business activities and communications. In recognition of this, UNSW Canberra provides computing, email, Internet and communication facilities to its staff and students for the purposes of research, teaching and learning; and to support the administration of the University.
ICTS strongly recommends that staff and students read the following 'Acceptable Use of UNSW Information and Communication Technology (ICT) Resources Policy'. http://www.gs.unsw.edu.au/policy/documents/ictpolicy.pdf
Hours of Operation:
ICTS operates 5 days a week Monday to Friday (Canberra business days ONLY)
08:00 to 17:00 (Australian Eastern Standard Time)
Telephone: +61 2 5114 5678
A locality map of ICTS Building 14 can be found here
The Academic Language and Learning (ALL) Unit assists students to further develop their academic research, writing and presentation skills.
We offer individual consultations with learning advisors, workshops and online resources to help you achieve your academic potential.
Click here to make an appointment with a Learning Advisor. You will find us on Level 1 of Building 14. We are across from the cafe, and above ICTS.
The Academy Library provides you with a wealth of electronic and physical resources, collections and services to support your academic research and maximise scholarly communication.
Library staff are available to assist you in a range of ways - in person, by phone or via the Ask Us FAQs or Query service. For in-depth assistance we invite you to book an extended research consultation.
Arc Canberra is a voluntary student organisation that provides benefits and services tailored towards students (civilian undergraduates and higher degree research students) at UNSW Canberra. Members of Arc Canberra enjoy a strong social network, access to sporting activities, special interest groups, movie nights, bbq, hiking and other tours, free legal support and advocacy service
More information on Arc Canberra, how to become a member and suscribe to the newsletter please visit the website at https://www.arc.unsw.edu.au/canberra